Blade VW Gloucester is looking to recruit a full time Warranty Administrator to join their busy Aftersales team.
Duties & Responsibilities:-
Responsible for efficiently processing all warranty claims ensuring all necessary documentation and parts processing conform to the manufacturers’ guidelines
To ensure customer satisfaction through the provision of advice on Warranty and ‘Goodwill’ to other members of the company
To ensure requests for advice/consideration are made to manufacturer in special cases where normal procedures do not allow submission of any claim
To assist with monthly internal warranty audits – save and file all related documentation
Analysis of recall campaign completion against applicable vehicles
Due to the nature of this role, the successful candidate will have excellent IT skills, be extremely meticulous and have a keen eye for detail. Experience within a warranty position in a main car dealership preferred but not essential as full training will be given.
If you think you've got what it takes then apply today! Send your CV along with a letter of application to Amanda Gilbert, Blade VW, 81 Bristol Road, Quedgeley, Gloucester, GL2 4NE